Experience
Pikes Peak Library District, Colorado Springs, CO
May 2004-August 2009
ppld.org
Senior Librarian for Teen Services
- Developed two teen services strategic plans, and participated in library-wide strategic planning
- Managed the teen services programming budget of $29,000 with an additional $594,484 in community donations
- Coordinated the teen services team of seven core members and eleven library branch liaisons
- Supervised work study students from the University of Colorado at Colorado Springs, temporary summer employees and teen volunteers
- Provided over 400 programs with 12,000 patrons attending in 2008
- Oversaw the development and construction of the new East Teen Center facility
- Developed the policies and procedures for the East Teen Center
- Reported to the Board of Trustees on the plans, progress and achievements of the Teen Services staff
- Created training tools for library staff on reference services for teens
- Provided chat reference services to Colorado residents through Ask Colorado using Tutor.com software
- Provided email, IM (Meebo and RefChatter) and in-person reference services to child, teen and adult patrons at general and specialized service points
- Coordinated the Teen Summer Reading Program with approximately 4,000 teens participating each summer
- Created and taught online database classes and Microsoft office classes for middle school, high school and technical school students and parents of homeschool students
- Created subject guides to help patrons navigate resources
- Engaged critical thinking and reading skills with teens through booktalks
- Presented sessions on engaging the reading skills of teens to the Colorado Teen Literature Conference and state library workshops
- Selected materials for the teen video game collection. Also assisted with the selection of teen fiction, teen non-fiction, teen reference and graphic novels
- Implemented the Teen Zone Blog and Teen Zone Message Board, as well as other elements of the Teen Zone website (ppld.org/teens)
University of Tennessee, Knoxville, TN
June 2003-May 2004
lib.utk.edu
Library Assistant, Hodges Library
- Provided reference services for university students and faculty
- Provided basic computer assistance to students
University of Tennessee, Knoxville, TN
June 2003-May 2004
sis.utk.edu
Graduate Assistant, School of Information Sciences
- Provided technical support for students and faculty participating in distance education courses
- Provided research assistance to School of Information Sciences professors
Burke County Public Library System, Morganton, NC
October 2001-July 2002
bcpls.org
Information Services Specialist
- Created the teen website
- Provided information services to patrons
- Provided circulation assistance for Adult and Children’s Departments
- Created BCPL’s first Teen Summer Reading Program with over 100 teens participating
- Created the Young Adult Advisory Board
- Organized monthly teen programs
South Mountain Baptist Camp, Connelly Springs, NC
summers 1995-1998, 2000
southmountainbaptistcamp.com
Staff Coordinator, Store Manager, Counselor
- Coordinated 20 staff members including staff teams and tasks
- Served as the public relations director for customer needs and requests
- Maintained staff schedules
Graffiti Community Ministries, New York, NY
summer 1999
graffitichurch.org
Youth Director
- Directed after-school programs and summer day camps
- Coordinated community service projects
- Organized and implemented activities and studies for high-school students
